Cascade River Gear offers a variety of shipping options to make sure you get your gear when you need it. Orders received by 1:00 p.m. MST, Monday – Friday, will ship the same day if they are in stock. We only ship business days Monday – Friday. We are closed on the following holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.
HOW DO YOU TRACK YOUR ORDER YOU MIGHT ASK?
Tracking numbers are assigned to packages once they are ready for shipment and will appear along with your order information. There is often a delay between our shipping department assigning your tracking number and the carrier uploading that information into their system, this is normal so have no fear your river goodies are on the way! Just keep checking back with the appropriate carrier FedEx, UPS, or USPS and they will normally have that information available for your tracking pleasure in a short amount of time.
THE SKINNY ABOUT TRACKING INFORMATION AND YOUR ORDER STATUS
Cascade River Gear will keep you updated on the status of your order. This only means the progress of your order from the time it arrives here in beautiful Boise, ID until the time we have it in a box and ready to send your way. Once your order leaves our caring hands it will be in the hands of FedEx, UPS, or USPS, who will provide all future information regarding tracking your package. Through your Order History you will be able to get the assigned tracking number so you can go to the applicable carrier’s website and find out when to get excited about your new gear arriving on your doorstep, which is when the real fun begins! ** Please note there are often delays from the time that we assign a tracking number to your package and when the carrier is able to upload that information into their tracking system.
SHIPPING OUTSIDE OF THE LOWER 48
We provide gear to river riders near and far, no matter where you are we can usually get you what you desire. Either send us an email at email@example.com or give us a call at 800.223.RAFT (7238) and the Cascade team will help. Our country code is 00 +1 and the number for our river riding friends outside of the USA.
Alaska, Hawaii, Puerto Rico and Military Addresses
Shipping rates will be processed as TBD (to be determined) once your gear is packaged and in our shipping department, we will contact you prior to shipping to let you know the exact cost. Shipping may require additional transit days.
Please use US Priority Mail for all military (APO) addresses.
Shipping rates will be processed as TBD (to be determined). You will be contacted with the exact shipping total before your order is shipped.
International orders are subject to taxes, duties and broker fees. Such duties, taxes and broker fees are you (our customers) responsibility.
Flammable items are not available for shipment outside of the Unites States.
Shopping with Cascade River Gear is quick and easy. In-stock orders placed before 1:00 p.m. MST, Monday – Friday, will ship that same day.
Better yet, orders over $99 receive FREE* standard shipping!
*Oversize shipping fees apply to items that are oversized. See Below for details.
*** FREE SHIPPING DOES NOT APPLY TO WHOLESALE, OUTFITTERS, PRO DEALS OR ANYWHERE OUTSIDE OF THE LOWER 48 STATES IN THE US. *** Your shipping rates will be calculated at the time of your order or we will contact you and let you know what the charge will be prior to shipment.
|$0 – $99.00||$10.00||starts at $20||starts at $30||starts at $100|
|$99.01 – $149.99||FREE||starts at $20||starts at $30||starts at $100|
|$150+||FREE||starts at $20||starts at $30||starts at $100|
Please note: When standard shipping is selected, Cascade River Gear determines the most efficient shipping carrier for your order. The carriers that may be used are: U.S. Postal Service (USPS), UPS or FedEx. Does NOT apply to shipping outside the lower 48 or out of the country.
**Expedited shipping prices are only estimates. We will contact you with actual charges. They are charged based on size/weight and destination zipcode.
*Shipping Oversized and Flammable Items
Oversize shipping fees apply to items that are oversized. All additional shipping fees will be displayed in the drop-down price menu in the Add to Cart section on the product page. Example: you will see (+25.00). You will also see the oversized shipping charges clearly displayed in the Shopping Cart and during Checkout.
Items such as (but not limited to) dry boxes, coolers, oar shafts/paddles, firepans, camp chairs, kitchen/dining tables, frames and frame components, rafts, and catarafts are considered oversized items.
Flammable items cannot be shipped via. Air so they can not be expedited or shipped to AK, HI, or out of the country.